FAQ

ORDERING

How do I order? Through website portal you’ll choose the meal plan that best fits your lifestyle

Is there a cutoff time? Yes, we take all orders by Friday at 12pm for the following Monday/Thursday Deliveries.

Can I change my order? Yes, as long as it is within our cutoff guideline which is Friday at 12 pm for the following weeks Deliveries.

Is there a minimum on how many meals to order? Yes the minimum meals per week are 10. We offer 2 plans 1 of 10 meals per week and 1 of 15 meals per week.

Can I cancel my subscription or put it on hold? You can cancel at anytime via email or phone call as long as it is before Friday 12pm to cancel the following Monday/Thursday orders. You can put your subscription on hold as long as it is before Friday 12pm for the following week.

Can I order food for family/friends? Here at farm to fork meals we think giving food is the greatest gift to receive! We are more than happy to accommodate any and all requests to feed your family and friends for you!

 

DELIVERY

What is the delivery fee? There is a $10.00 fee per week delivery fee.

What is our delivery range? We deliver to Broward, Palm Beach and Dade Counties.

What time will my delivery arrive? This depends on where you are located. For Broward and Southern Palm Beach Counties we deliver before 8:00 amon Mondays and Thursdays. For Northern Palm Beach and Dade Counties we deliver Sunday and Wednsday Evenings. When you sign up a representative will go over with you your delivery schedule.

Do I need to be home for my delivery? No. We will drop off your meals in an insulated bag with ice packs and reheating instructions.

What do I do with my bag and icepacks? We ask that you please leave your used insulated bag and icepack outside your home for us to pickup upon delivery of your next order.

Can you delivery elsewhere besides my home? Yes. We will deliver your food wherever you are, as long as you are within the guidelines of our delivery range. (see above for delivery range informations)

 

MEALS

How do i reheat my meals?  We here at farm to fork meals thoroughly believe that food gets reheated at a much higher quality in the oven then your microwave. That is why we specially designed packaging that is geared towards oven use. You simply remove the paper description label from the packaging and place the entire package (plastic and all) in the oven at 350 degrees for 15 minutes. However if you are in a pinch and need to use the microwave simple remove the paper description label and vent the plastic covering (either by tearing up a corner or poking a few holes in the plastic) microwave on high for 2 minutes.

Are All of the Products used Organic? We are always trying our best out sourcing out the best products possible. We use Certified Organic Produce and use either organic, or when unavailable All Natural ABF(antibiotic Free) Meats. We truly belive in the benefit of eating organic as much as possible. We do also feel that occasionally using a super clean conventional product from a trusted source when it elevates the dish is fine as well.

Is the nutritional value labeled on our meals? Yes, for our traditional and fit meal plans the nutritional label is provided.

How long do the meals last and can I freeze them? Typically your meal should last 4-5 days in the refrigerator and can be frozen within that time frame for up to a month.